Resources

A library of tools, templates and presentations for hospital leaders.

Hospital Performance Indicator Toolkit

A reference set of KPIs for tracking operational efficiency and service quality.

PDF
Operations & Resource Management

Internal Training Plan Template

A template for planning training and capability development for management teams.

PDF
Operations & Resource Management

Healthcare Human Resource Management Checklist

A checklist supporting recruitment, evaluation, and retention of hospital staff.

PDF
Operations & Resource Management

Presentation: Quality Improvement

A reference presentation for internal training on quality improvement.

PDF
Quality & Patient Experience

Risk Assessment Form

A set of forms supporting risk identification and management in hospital operations.

PDF
Operations & Resource Management

Hospital Strategic Planning Toolkit

A template framework and guidance for building a hospital strategic plan.

PDF
Leadership & Strategy